Returns/Exchanges

RETURNS/EXCHANGES/REFUNDS 

RETURNS/ EXCHANGES OF ITEMS

EFFECTIVE MAY 25th 2020

All items purchased are final sale, thus we cannot offer returns, exchanges, or refunds for these items. This includes holiday sales, site-wide or product specific flash sales, and items purchased using sale codes. We will fix any mistakes made on behalf of the company.

If the product you received is deemed defective your order is eligible for a return or exchange. 

We thank you for understanding this policy!

I RECEIVED A DEFECTIVE / WRONG PRODUCT

We apologize for the mix-up and want to ensure you get the right item as quickly as possible! Feel free to send us an email at Ownitclothingco@gmail.com to notify us of the mix up… please include your order number, name and emailed used on the order. Make sure to specify the original product ordered as well as the actual product you received including the style/design, color and size. Please attach picture of the product(s) showing the mishap. Example: showing the defect, the size, or wrong item.

Your satisfaction is our number one priority, and we will make sure you receive the high quality product that you can expect every time from Own It Clothing!